Your SuccessFactors org, survey ready

The SuccessFactors connector is set up for your account during onboarding, then keeps employees, teams, locations, business units and reporting lines current for every survey.

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Does CultureMonkey integrate with SAP SuccessFactors?

Yes. CultureMonkey connects to SAP SuccessFactors. The connector is set up for your account during onboarding, then syncs like every other HR system: the first sync loads everyone, and after that your employee list refreshes on a schedule, so joiners, movers and leavers come across without a spreadsheet.

Here is the shape of it once it is running:

  • SetupBuilt and switched on for your account during onboarding. You provide API credentials for an integration user in your SuccessFactors instance, through a secure channel.
  • What syncsEmployees with their teams, sub-teams, locations, business units, designations and managers, plus any custom fields you map.
  • CadenceA full sync when you connect, then a refresh twice a week, or daily if daily sync is enabled for your account.
  • DirectionOne way, read only. CultureMonkey never writes back to SuccessFactors.
  • Employee matchingOn a stable employee ID, so people already in CultureMonkey are updated rather than duplicated.
  • LeaversMarked inactive, never deleted, when SuccessFactors sends them as inactive. Their history and past responses stay intact.
How it works

What syncs from SAP SuccessFactors, and how often

Type of integration

HRIS employee and org sync

Setup

For your account, during onboarding

Sync cadence

Twice weekly, or daily if enabled

Employee matching

A stable employee ID

Key capabilities

Built around how SuccessFactors describes your organization

Legal entities, business units, departments, cost centers and grades already live in Employee Central. The sync carries them into every survey, so results read the way your HR team already thinks about the group.

Employee Central's org structure, mapped as it is

Legal Entity, Business Unit, Division, Department and Location are already how your organization is described in SuccessFactors. Map each to its CultureMonkey attribute once, and every survey reports along the same lines.

  • During onboarding our team sets up each Legal Entity as a business group and maps your people to it, so each company in the group reads as its own unit.
  • Business Unit, Department and Location map to their CultureMonkey counterparts; Division or any extra level can map to a custom attribute.
  • Change a foundation object in SuccessFactors and the next sync carries it into CultureMonkey.

One survey across every legal entity and country

Groups on SuccessFactors usually run several legal entities across countries. One survey can cover them all: the group sees the consolidated score, and each legal entity's HR sees only its own people. See data segregation across business units.

  • Scope each legal entity's HR to its business group, with comment access set separately from scores.
  • Where a works council sets a stricter rule, raise the survey's anonymity minimum to match; it then applies to every legal entity, team and export.
  • Employees answer in their own language, so one survey works across countries. See global employee surveys.

Cost centers and pay grades, as cuts

Cost Center and Pay Grade sit outside the reporting line in SuccessFactors, but they answer questions leadership asks: how engagement differs by grade, or which cost centers need attention.

  • Map Pay Grade to a custom attribute, then filter any report by it or group question scores by it to compare engagement level by level.
  • Map Cost Center the same way, for reviews that line up with finance's view of the organization.
  • Small grades or cost centers stay hidden below your anonymity threshold, so finer cuts never expose an individual.

Reporting lines from Job Information

The supervisor on each employee's Job Information becomes their manager in CultureMonkey, so manager dashboards and the org hierarchy follow the lines your HR team already keeps.

  • Employees load first, then each person is linked to their supervisor.
  • Each manager reads their direct reports and everyone below them, rebuilt each night after a change.
  • Each survey keeps the hierarchy as it was at launch, so a later reorganization never moves its results.

An API user your SuccessFactors admins control

The connection reads through a dedicated API user, which is how enterprise IT and SuccessFactors admins prefer integrations to work.

  • A dedicated user rather than a named person, granted read access to employee data through a permission role your admins define.
  • Credentials are shared through a secure channel and used by the sync service alone.
  • The sync only reads. Nothing you do in CultureMonkey changes a record in SuccessFactors.
Employee Central, mapped

How Employee Central's org structure maps into CultureMonkey

SuccessFactors already describes your organization through foundation objects. Each one becomes an attribute every survey report can be cut by, so results line up with the structure your HR team maintains.

Employee CentralIn CultureMonkeyWhat it gives you
Legal EntityBusiness group, set up during onboardingEach company's results, and an HR scope that stops at it
Business UnitBusiness unitResults by line of business across countries
Division, DepartmentTeam, sub-team or a custom attributeDepartment and team cuts, down to each manager
LocationLocationSite and country results
Cost CenterCustom attributeResults by cost center, for finance-aligned reviews
Pay GradeCustom attributeEngagement by grade or level
Supervisor on Job InformationManagerOrg hierarchy and manager dashboards
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FAQ

Frequently asked questions

How does the SAP SuccessFactors integration work?

The connector is set up for your account during onboarding. From then on CultureMonkey reads employee data from SuccessFactors through a dedicated API user and keeps your employee list in step with it: a full sync first, then a refresh twice a week, or daily if daily sync is enabled for your account. The sync only reads; it never writes back.

Which Employee Central objects can come across?

Legal Entity, Business Unit, Division, Department, Location, Cost Center and Pay Grade, plus the supervisor on Job Information. Business Unit, Department and Location map to their CultureMonkey counterparts and anything else to a custom attribute, while our team sets up each Legal Entity as a business group during onboarding.

Can each legal entity's HR see only its own results?

Yes. During onboarding our team sets up each Legal Entity as a business group, and you scope each legal entity's HR to theirs. Group HR sees every legal entity and the consolidated score; each legal entity's HR sees only its own people, and comment access is set separately from scores.

A works council requires a higher minimum group size. Can we meet it?

Yes. Set the survey's anonymity minimum to the number the agreement requires. It applies to every legal entity, team and cut in that survey, on screen and in exports, and it is never below 3.

Some of our countries still run SAP HCM on premise. Can they join the same survey?

Yes. Employees from SAP HCM or any other system can come in by API, SFTP or CSV alongside the SuccessFactors sync. Our team sets up each company as a business group during onboarding, and everyone lands in one group survey.

We also run Oracle Fusion HCM in some companies. Can both feed one survey?

Yes. Oracle HCM can be set up for your account the same way during onboarding, or those companies can send employees by API, SFTP or CSV. Our team sets up each company as a business group, so everyone lands in one survey.

Can we set up the SuccessFactors connection ourselves?

No. Our team builds and switches on the connector for your account during onboarding. Your SuccessFactors admin creates the API user and permission role, shares the credentials through a secure channel, and then reviews the mapping and the first sync in your own account.

Will connecting SuccessFactors delete or overwrite our existing employees?

It will not delete anyone. Existing employees are matched on a stable employee ID and updated, new ones are created, and leavers SuccessFactors sends as inactive are marked inactive rather than removed, so history and past responses are preserved.
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