Sign in through Okta, no new password

SAML single sign-on for everyone who reads results, through Okta, Microsoft Entra ID, Google Workspace, OneLogin or any SAML 2.0 provider.

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Does CultureMonkey support single sign-on with Okta?

Yes. CultureMonkey supports SAML 2.0 single sign-on, so admins, sub-admins and managers sign in through Okta instead of a CultureMonkey password. The same setup works with Microsoft Entra ID, Google Workspace, OneLogin and any other SAML 2.0 provider.

Your IT team registers CultureMonkey as an app in Okta, and CultureMonkey switches SSO on for your account. Here is the shape of it:

  • ProtocolSAML 2.0, with CultureMonkey as the service provider and Okta as the identity provider.
  • What you register in OktaCultureMonkey's ACS URL and entity ID, both built from your CultureMonkey subdomain, with the NameID set to the user's work email.
  • What you hand overOkta's identity provider metadata URL. CultureMonkey reads your sign-in URL and signing certificate from it.
  • Who signs in with SSOAdmins, sub-admins and managers. Employees answer surveys through a personal link and never need a login.
  • Who can sign inPeople assigned the app in Okta who already exist in CultureMonkey with the same email. SSO signs people in; it does not create them.
  • EnforcementAn SSO button beside the password form, or an automatic redirect to Okta once you have tested the connection.
How it works

How SAML single sign-on works with CultureMonkey

Type of integration

SAML 2.0 single sign-on

Identity providers

Okta, Entra ID, Google Workspace, OneLogin, any SAML 2.0

User match

NameID as work email, case-insensitive

Switched on by

CultureMonkey, from your metadata URL

Key capabilities

Access your IT team manages, in one place

Your identity provider decides who can reach CultureMonkey and how they prove who they are. CultureMonkey follows its lead.

One login for everyone who reads results

HR admins, each company's or region's sub-admins and managers sign in with the identity your IT team already manages. No CultureMonkey password is created or checked for them.

  • Assign the CultureMonkey app to the people or groups in Okta who should have access.
  • Each person must already exist in CultureMonkey as an admin, sub-admin or manager with the same email.
  • Someone invited but never set up is verified on their first SSO sign-in, so they never need a CultureMonkey password.

Your identity provider stays in control

CultureMonkey reads Okta's metadata URL at sign-in, so the signing certificate comes from your side, and access ends when you remove someone in Okta.

  • Hand over one metadata URL instead of uploading a certificate file.
  • Routine certificate rotation is usually picked up automatically, as long as the URL serves the current certificate.
  • Security teams can have CultureMonkey request a password-protected authentication context from the IdP.

Test first, then make SSO the only door

Start with an SSO button beside the password form. Once a real sign-in works, switch to an automatic redirect so Okta is the way in, which is how most enterprise IT teams run it.

  • Test with an account you can also reach another way, so nobody is locked out.
  • Keep a break-glass admin your IT team can restore if your identity provider has an outage.
  • Once SSO is on, invitations to new managers send them to the SSO sign-in rather than a password setup page.
What to enter

The values Okta needs from CultureMonkey

Every value is built from your CultureMonkey subdomain. Replace yourcompany with yours, and keep https and the exact path: a mismatch here is the most common reason a first sign-in fails.

Okta fieldValue
Single sign-on URL (ACS URL)https://yourcompany.culturemonkey.io/sso/saml2/acs
Audience URI (SP entity ID)https://yourcompany.culturemonkey.io/sso/saml2/metadata
Name ID formatEmailAddress
Application usernameThe user's work email, the same one used in CultureMonkey
What you send backOkta's Identity Provider metadata URL
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FAQ

Frequently asked questions

How do we set up Okta SSO for CultureMonkey?

Create a SAML 2.0 app in Okta, enter CultureMonkey's ACS URL and entity ID for your subdomain, set the Name ID format to EmailAddress, and assign the app to the people who need access. Then send Okta's Identity Provider metadata URL to your CultureMonkey contact, who stores it and switches SSO on.

Does it work with Microsoft Entra ID, Google Workspace or OneLogin?

Yes. CultureMonkey supports any SAML 2.0 identity provider. The steps are the same in each; only the field names differ, for example Entra ID calls the metadata link the App Federation Metadata Url.

Do employees need to sign in with SSO to answer surveys?

No. Single sign-on is for the people who log in to read and manage results: admins, sub-admins and managers. Employees answer through a personal survey link, with an optional one-time passcode, and never see a login screen.

Does Okta create users in CultureMonkey?

No. SSO signs people in; it does not create them. Admins, sub-admins and managers are invited in CultureMonkey, and employees come from your HR system sync, the API, SFTP or a CSV. A person signs in through Okta when the email Okta sends matches their CultureMonkey email.

Can we enforce SSO so nobody uses a password?

Yes. Once you have tested a real sign-in, CultureMonkey can redirect admins straight to your identity provider, which makes SSO the way in. Keep a break-glass admin your IT team can restore in case your identity provider has an outage.

Why is someone bounced back to the sign-in page after logging in to Okta?

Almost always an email mismatch. CultureMonkey looks for an admin, sub-admin or manager whose email matches the Name ID Okta sends, ignoring case. If the two addresses differ, or the Name ID is a username instead of an email, the sign-in does not match.

What happens when our Okta signing certificate rotates?

CultureMonkey reads the certificate from your metadata URL at sign-in, so a routine rotation is usually picked up automatically, as long as the URL keeps serving the current certificate. If you move or retire the metadata URL, send the new one first.
Get started

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