Every plant and shift in UKG, survey ready
The UKG connector is set up for your account during onboarding, then keeps employees, plants, teams and supervisors current for every survey, including hourly workers without a work email.
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Does CultureMonkey integrate with UKG?
Yes. CultureMonkey connects to UKG. The connector is set up for your account during onboarding, then syncs like every other HR system, so every survey reaches the right people, including hourly and shift workers, and every report cuts by plant, location, team and manager. New hires, transfers and leavers come across without a spreadsheet.
Here is the shape of it once it is running:
- SetupBuilt and switched on for your account during onboarding. You provide API credentials for your UKG tenant, through a secure channel.
- What syncsEmployees with their locations, teams, business units, job titles and managers, plus custom fields you map, such as FLSA status or shift.
- CadenceA full sync when you connect, then a refresh twice a week, or daily if daily sync is enabled for your account.
- DirectionOne way, read only. CultureMonkey never writes back to UKG.
- Employee matchingOn a stable employee ID, so people already in CultureMonkey are updated rather than duplicated.
- LeaversMarked inactive, never deleted, when UKG sends them as inactive. Their history and past responses stay intact.
What syncs from UKG, and how often
Type of integration
HRIS employee and org sync
Setup
For your account, during onboarding
Sync cadence
Twice weekly, or daily if enabled
Employee matching
A stable employee ID
Built around how UKG describes your plants and people
Organization levels, locations, jobs and FLSA status already live in UKG. The sync carries them into every survey, so results read by plant, line, role and pay type.
UKG Pro organization levels, mapped to plants and lines
UKG Pro lets each company define up to four organization levels, usually something like division, plant, department and line. Map each to a CultureMonkey attribute once, and every survey reports at the same levels your operations leaders use.
- Map the levels to business unit, team and sub-team, or keep any of them as a custom attribute.
- Location maps to location, so each plant or site gets its own results and participation view.
- When someone transfers between plants or lines in UKG, the next sync moves them in CultureMonkey.
Hourly and salaried, compared
The gap that matters most in a plant is often between the people on the line and the people who manage them. Map FLSA status to a pay type custom attribute, and every report can compare non-exempt hourly staff with exempt salaried staff.
- Read engagement, eNPS and participation for hourly and salaried employees side by side.
- Combine it with location or shift to find the plant or crew where the gap is widest.
- Small groups stay hidden below your anonymity threshold, so a narrow cut never exposes an individual.
Reach people who never check email
Most hourly employees in UKG have no work email. With their employee number and phone in sync, they can still get every survey, by SMS, WhatsApp, QR code or kiosk.
- With email made optional for your account, the employee number keeps each person matched from sync to sync.
- Phone numbers from UKG let invitations and reminders go by SMS or WhatsApp.
- QR code posters and shared kiosks on the plant floor cover anyone without a phone on file.
Supervisors see their own crews, even with turnover
Each employee's supervisor in UKG becomes their manager in CultureMonkey, so manager dashboards show each supervisor their own crew, and the org hierarchy runs from plant manager to line.
- Employees load first, then each person is linked to their supervisor.
- New hires join the next survey after they sync, and leavers drop out once UKG sends them as inactive.
- A rehire who keeps their employee number is matched to their existing record rather than duplicated; any admin or manager access is granted again.
How UKG employee data maps into CultureMonkey
UKG already describes where each person works, what they do and how they are paid. Each of these becomes an attribute every survey report can be cut by, so plant leaders and HR read results the way UKG is set up.
| In UKG | In CultureMonkey | What it gives you |
|---|---|---|
| Organization levels (up to four) | Business unit, team, sub-team or custom attributes | Results by division, plant, department or line |
| Location | Location | Plant and site results |
| Job | Designation | Results by role, such as operators or technicians |
| FLSA status (exempt, non-exempt) | Pay type (custom attribute) | Hourly and salaried compared side by side |
| Supervisor | Manager | Each supervisor's crew in the org hierarchy and on their dashboard |
| Employee number | External ID | Matching on an ID, for people without a work email |
| Phone number | Phone | Invitations by SMS or WhatsApp |
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Frequently asked questions
How does the UKG integration work?
Does it work with UKG Pro and UKG Ready?
Can we map UKG Pro organization levels?
Can we compare hourly and salaried employees?
Can we survey hourly employees who have no work email?
What happens with high turnover and rehires?
Does the integration sync time, scheduling or payroll data?
See the UKG sync running on your own plants
Book a free, no-obligation product demo call with our experts.