Real outcomes
from real teams.

An employee engagement case study documents how one organisation ran an engagement listening programme: what it was trying to find out, how the survey was designed and distributed, what participation it achieved, and what the results changed. The useful ones name the company, the team size and the numbers. Every story on this page does, and each is reviewed by the HR leader who ran the programme.

Across the programmes documented here, participation runs from 75% to 93.9%. StudyIn reached 93.9% across 800+ employees in 40+ countries, WeRoad reached 90.5% across 216 people in six countries, and LINKBANK reached 90% while integrating a merger. Rates at the lower end of that range usually reflect a first-ever survey or a largely frontline workforce, where a 75% baseline is a strong start rather than a shortfall.

It depends far more on internal readiness than on the tooling. Aujan Coca-Cola deployed a survey in five languages to 2,000+ employees in seven days, against an internal expectation of 45. At WeRoad, a newly hired HR Business Partner joined in June 2026 and ran the company-wide survey the following month.

Frontline teams need the survey to reach them where they are rather than in a work inbox. Econofoods reached 75%+ participation in its first company-wide survey using WhatsApp and QR codes, and Robertshaw ran a frontline programme across 4,500+ employees, 14 global locations and nine survey languages, growing eNPS roughly fourfold.

They range from 216 to 4,500+ employees, split fairly evenly between organisations under 1,000, between 1,000 and 2,500, and above 2,500. Industries covered include finance and banking, heavy industry and manufacturing, aviation, software and IT services, construction, food and beverage, education and travel.